Crucial Conversations – There is a better way

Greetings,

I don’t know about you, but what makes my life harder is not knowing what to do, but it’s knowing how to work with others in getting it done. As I watch my student teachers, coach schools, and work with colleagues, I become increasingly aware of the importance of expressing concerns effectively. In my own case, I have seen too many times when I have not brought something up because I did not want to offend someone else. This may not be your problem, if it’s not, that’s great. If it is, there is a resource that might help.

Arguing Penguins

from creative commons in Flickr

 I have been reviewing Joseph Greeny’s Crucial Conversations approach. This is a link to a short overview of how this process works http://bit.ly/1AsQ4zj.  By making others feel safe, before you begin talking about the facts, you can increase the chances of working out your concerns. There is more the approach, but I think it has useful implications for our work as coaches and advocates.

If you are interested, here is link to the book on Amazon http://amzn.to/1DoYb5P. It might make for good reading over your break. It also might help with any family gatherings you are not looking forward to! I would appreciate your thoughts about this resource. Please comment at http://www.hankbohanon.net